How to troubleshoot emails not sending out

First thing to check when no emails are being sent or you're not getting any emails from your pbx, is to ssh to your pbx and login as root and check /var/log/maillog file

Another thing to check is the email address, say yourname@yourdomain.com, you need to check the MX Entry for yourdomain.com in the dns zone with your registrar, make sure it is setup correctly and correspond to whatever showing up in the above /var/log/maillog

2nd thing to check is make sure your pbx IP is in the whitelist of the email server for yourdomain.com and check the spam filter/folder of yourdomain.com email server to make sure you can receive emails from your PBX IP.

هل كانت المقالة مفيدة ؟

 طباعة

اقرأ أيضاً :

How to activate Affiliates program

Activate your affiliate account today to: Receive an initial bonus deposit in your affiliate...

Troubleshooting Audio or call quality issue

Can you ssh to the server? If not, please do let us know so we can further check. If you can ssh,...

Dahdi Detected time shift in /var/log/message

If you find a lot of message " dahdi detected time shift" in /var/log/message, please...

Firewall Configuration

All of our installation, except for the PBX in a Flash, comes with apf firewall pre-installed....

Issue with IAX Call rejected, CallToken

If you have problem connecting through IAX protocol, please check if you see " Call...