How to troubleshoot emails not sending out

First thing to check when no emails are being sent or you're not getting any emails from your pbx, is to ssh to your pbx and login as root and check /var/log/maillog file

Another thing to check is the email address, say yourname@yourdomain.com, you need to check the MX Entry for yourdomain.com in the dns zone with your registrar, make sure it is setup correctly and correspond to whatever showing up in the above /var/log/maillog

2nd thing to check is make sure your pbx IP is in the whitelist of the email server for yourdomain.com and check the spam filter/folder of yourdomain.com email server to make sure you can receive emails from your PBX IP.

Esta resposta foi útil?

 Imprimir este Artigo

Leia também

How to activate Affiliates program

Activate your affiliate account today to: Receive an initial bonus deposit in your affiliate...

Login

All server are setup with root access ssh.  Login information to use with the ssh is sent in...

How to ssh and change root password

If you're on windows, you can use putty, download hereOnce donwloaded, you just open it, and...

Troubleshooting Audio or call quality issue

Can you ssh to the server? If not, please do let us know so we can further check. If you can ssh,...

Call Quality Troubleshooting

In the case that you are experiencing bad call quality please consider the following suggestions....