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Ping time from all our servers to major VOIP Providers
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In the case that you are experiencing bad call quality please consider the following suggestions....
Change TimezoneWhen we provisioned our PBX, we will provision it to USA Pacific Daylight Timezone....
Dahdi Detected time shift in /var/log/messageIf you find a lot of message " dahdi detected time shift" in /var/log/message, please...
Firewall ConfigurationAll of our installation, except for the PBX in a Flash, comes with apf firewall pre-installed....
High CPU usage due to whois processWe have seen some of the PBX experience high CPU usage due to spinning whois process. If you...
How to activate Affiliates programActivate your affiliate account today to: Receive an initial bonus deposit in your affiliate...
How to change Hostname in the serverTo change the hostname in the server, just ssh to the server as root and type...
How to change your Asterisk System to a different oneAs of 2/25/2011, this feature is not available anymore. Please send us a ticket to...
How to fix out of space issuesIf your web page not loading or your asterisk down, you may want to ssh as root to check what's...
How to manage fail2banFrom...
How to reboot your pbx serverIf you have problems getting into your pbx, first please read this to make sure it is not banned...
How to ssh and change root passwordIf you're on windows, you can use putty, download hereOnce donwloaded, you just open it, and...
How to troubleshoot emails not sending outFirst thing to check when no emails are being sent or you're not getting any emails from your...
I Cannot access my PBX Server, it is downThis is for when you cannot even ssh to your PBX IP or you keep getting disconnected. If you're...
Issue with IAX Call rejected, CallTokenIf you have problem connecting through IAX protocol, please check if you see " Call...
LoginAll server are setup with root access ssh. Login information to use with the ssh is sent in...
Troubleshooting Audio or call quality issueCan you ssh to the server? If not, please do let us know so we can further check. If you can ssh,...
XEN ERROR: 4GB SEG FIXUPIf you update or install new packages, please make sure that you check /var/log/message....