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Ping time 6

Ping time from all our servers to major VOIP Providers

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 Call Quality Troubleshooting

In the case that you are experiencing bad call quality please consider the following suggestions....

 Change Timezone

When we provisioned our PBX,  we will provision it to USA Pacific Daylight Timezone....

 Dahdi Detected time shift in /var/log/message

If you find a lot of message " dahdi detected time shift" in /var/log/message, please...

 Firewall Configuration

All of our installation, except for the PBX in a Flash, comes with apf firewall pre-installed....

 High CPU usage due to whois process

We have seen some of the PBX experience high CPU usage due to spinning whois process. If you...

 How to activate Affiliates program

Activate your affiliate account today to: Receive an initial bonus deposit in your affiliate...

 How to change Hostname in the server

To change the hostname in the server, just ssh to the server as root and type...

 How to change your Asterisk System to a different one

As of 2/25/2011,  this feature is not available anymore.  Please send us a ticket to...

 How to fix out of space issues

If your web page not loading or your asterisk down, you may want to ssh as root to check what's...

 How to manage fail2ban

From...

 How to reboot your pbx server

If you have problems getting into your pbx, first please read this to make sure it is not banned...

 How to ssh and change root password

If you're on windows, you can use putty, download hereOnce donwloaded, you just open it, and...

 How to troubleshoot emails not sending out

First thing to check when no emails are being sent or you're not getting any emails from your...

 I Cannot access my PBX Server, it is down

This is for when you cannot even ssh to your PBX IP or you keep getting disconnected. If you're...

 Issue with IAX Call rejected, CallToken

If you have problem connecting through IAX protocol, please check if you see " Call...

 Login

All server are setup with root access ssh.  Login information to use with the ssh is sent in...

 Troubleshooting Audio or call quality issue

Can you ssh to the server? If not, please do let us know so we can further check. If you can ssh,...

 XEN ERROR: 4GB SEG FIXUP

If you update or install new packages,  please make sure that you check /var/log/message....